Restlawn Memorial Park  F
4848 Alps
El Paso,TX, 79904
(915) 755-5644

"Contacted [Staff at Information Desk] by telephone to find a relative's burial plot. They were at first reluctant to provide, telling me I should come in and they would take me out to the site. After I insisted, they provided me with a burial plot location, which proved to be nonexistent. Further telephone calls have proved fruitless." -- Mary, Calif. Genealogist

Attempts to reach Debbie Hernandez, Manager, were unsuccessful.

Guedry Cemetery  A+
FM 770
Batson, TX 77519

This is probably the most forward-thinking cemetery organization I have encountered. With over 2,600 grave sites, this is no small country cemetery. By visiting their website, you can get the section & plot number from searching by name or SSN.  The downside is the site states the database hasn't been updated since 2007, however  if you contact them, they will be happy to let you know where the gravesite is located. If I could give them a higher rating than an A+, I would.

Forest Park Lawndale  C+
6900 Lawndale Street
Houston, TX 77023
(713) 928-5141

In 2008 I was asked by a lady in Virginia to please photograph the headstone of some cousins who had died in the 1950's. The staff at the information desk treated me horribly, once they realized I was not a family member. I had heard many complaints about this cemetery from other volunteer photographers prior to my contact with the cemetery staff. The complaints were well founded. I will say that once I got past the information desk staff and met with the Family Services rep, they were nice and helpful.

Grand View Funeral Home & Memorial Park  A+
8501 Spencer Highway
Pasadena, TX 77505
(281) 479-6076

This is a volunteer submitted review: "I recently discovered I have several family members buried here. When I called to get the grave location, the staff member could not have been more gracious and helpful. " -- James, AZ

Memorial Oaks Funeral Home  D-
13001 Katy Freeway
Houston, TX  77079
Phone No: (281) 497-2210

The rating for this funeral home has changed several times recently and this is a direct result of their inaction to find even 1 grave location on a list of 25 within a 2 week period.  Their stated primary goal is to help the grieving family at the moment but they say they will honor request for grave-site locations so volunteers can fulfill headstone photograph request. The issue arises that they have agreed to provide the information and have not done so in a reasonable and timely manner. Not even one grave location. Once they agree to provide the information, the request sits  in limbo. No one else can ask, unless it is a family member. If they are checking this review, they can call the staff, request the information and then locate someone in the area, give them the information and thereby, hopefully fulfill the request to take the headstone photo.  The real loser here is the requester, usually a family member, even if not directly connected.  The volunteer usually has no connection and so, they just move one to a more service friendly funeral home and fulfill someone else's request.  Not the ideal situation for people who have someone buried in this cemetery.

Resthaven Cemetery  A+
13102 North Freeway
Houston, TX 77060
Tel. (281) 443-0063
Fax (281) 443-0205

I requested 8 grave site locations and provided the requests from the original requesters. I was put off for over 2 weeks, calls weren't answered and finally I was brushed off. I contacted Mr. John Earthman and related the incident to him. He quickly responded, offered an apology and is gathering the information himself! Thank you Mr. Earthman! The people making the request are very appreciative too, I am sure!

Rosewood Funeral Home and Cemetery  A+
2602 South Houston Ave.
Humble, TX 77396-3701
(281) 441-2171

This very large cemetery is one of the friendliest and most helpful cemeteries to work with. The staff are always ready and willing to assist with the grave locations. The internments are computerized and the large section maps are right there at the desk. They look the person up, and mark it on a section map. Once, there were 2 people I just could not find and the lady came out and showed me where they were! Just an excellent group of people!